The Diva Box

Privacy Policy

At The Diva Box, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop on our website.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Your name, email address, phone number, and shipping address
  • Payment details (only as required for payment processing)
  • Browsing behaviour and usage data through cookies and analytics tools

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you about your orders and our services
  • Improve our website, products, and customer service
  • Send promotional emails or offers (only if you have opted in)
  • Prevent fraud and ensure the security of transactions

3. Data Sharing and Security

  • We do not sell or rent your personal information to third parties.
  • We share your data only with trusted service providers (such as payment gateways and delivery partners) who assist us in operating our store.
  • We apply industry-standard security measures to protect your data from unauthorised access.

4. Cookies

Our website uses cookies to enhance your browsing experience, track website usage, and remember your preferences. You may disable cookies in your browser settings; however, some features of the website may not function properly as a result.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time by clicking unsubscribe or contacting us directly

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date.

8. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us:

Last updated: April 2026